Contact Us
Sales and Customer Service
By Email
Claims Line
0345 258 7168
Monday - Friday: 8am - 5.30pm
Admin Office
0800 009 6407
Monday - Friday: 9am - 5pm
Postal Address
Rapid Insure Ltd,
71 The Avenue,
Cliftonville,
Northampton,
NN1 5BT
Registered Address
168 Church Road,
Brighton and Hove,
BN3 2DL
Making a Home Insurance Claim
If you need to make a claim on your home insurance from Rapid Insure please call our claims administrators on: 0345 258 7168
Available 24 hours a day, 365 days a year
When you call our claims administrators about your home insurance please have the following information to hand. This will enable us to respond to your claim as quickly as possible.
- Your name, address and a contact telephone number
- Your policy number and the period of insurance on your Schedule
- Full details of the incident - what, where and why - and the date and time of loss/damage, and if possible an estimate of the repair costs
- If the incident involves any person other than yourself, please provide their full details and insurance particulars, if known
- If the police have been advised, tell us which station was contacted and the Crime Reference Number
- If your possessions have been lost or stolen full, please supply details including date of purchase, original cost price and amount claimed
Please do not delay in contacting us even if all of the above information is not immediately available.